You may return or request a replacement for an item within 30 days if you are not completely satisfied. Fill out a Returns Form and send it with the item in the original box (if possible). We recommend you insure your returns. Also, fill out this form if you received damaged or extra items. We will be happy to replace any damaged item at no charge to you. If you prefer, we will issue a refund check or credit your account. We will pay for return shipping on defective items or items packed in error.
Use the shipping carrier most convenient for you, and send the package to the following address:
C2I Development and Trade Promotion Joint-stock Company
Address: No. 14/273/79, Tran Cung street, Co Nhue commune, Tu Liem district, Hanoi, Vietnam
Tel: 84-4 37480208
Fax: 84-4 3 79 21 379